Hello, Im Mina — a customer experience enthusiast who thrives at the intersection of support and social.
With a strong background in customer service and digital communication, I help brands stay connected, responsive, and trusted online. From handling client inquiries to managing content and engagement across social platforms, I bring a blend of empathy, clarity, and strategy to every message. Whether it’s support tickets or Instagram DMs—I’ve got it covered.
Resoults
Proven Results. Real Connection.
See the impact of combining responsive support with smart social media strategy. These are real metrics from brands I’ve helped grow.
Growth
Let’s create results like these for your brand.
Satisfaction
Services Offered:
Platform management
I handle the day-to-day management of your social media profiles—ensuring your brand stays active, consistent, and aligned with your goals across all major platforms.
Content creation
From graphics to captions, I create engaging, on-brand content tailored to your audience and optimized for each platform’s best practices.
Strategy and analytics
I develop data-informed strategies that align with your goals and use regular performance insights to guide decisions and improve results.
Paid ads management
I plan, launch, and optimize paid ad campaigns to boost reach, drive traffic, and generate leads with clear return on investment.
Community engagement
I actively monitor and respond to comments, messages, and mentions to build strong relationships with your audience and boost engagement.
Hashtag research
I identify the best-performing and most relevant hashtags to increase discoverability, reach new audiences, and enhance your content’s visibility.
Did you know ?
Filipinos are super active online! they send billions of text messages every day
The Philippines is known as the 'Texting Capital of the World'!
Abou me:
Hi, I’m Mina, a results-driven Social Media Manager passionate about helping brands grow their online presence with strategy, creativity, and consistency. With experience across platforms like Instagram, Facebook, LinkedIn, and TikTok, I specialize in crafting tailored content and engagement plans that turn followers into loyal customers.
My background combines visual storytelling, audience analysis, and up-to-date platform knowledge to ensure every post and campaign delivers value. Whether you’re a personal brand, small business, or growing company, I’m here to help you show up online with confidence and clarity.
Let’s build something scroll-stopping together.
FAQ
Which social media platforms do you manage?
I work with all major platforms, including Facebook, Instagram, LinkedIn, TikTok, Pinterest, and Twitter. I can tailor your strategy based on where your audience spends the most time.
How long does it take to see results?
Organic growth usually takes 2–3 months to build momentum, while paid campaigns can generate faster results within weeks. I provide regular reports so you can see progress at each stage.
Can you create all the content for my accounts?
Yes. I handle everything from content planning and design to posting and engagement. If you prefer, I can also collaborate with your team to repurpose your existing materials.
Do you run ads as part of your services?
Absolutely. I can set up and manage paid campaigns to boost your reach, drive traffic to your website, and generate leads.
What industries do you specialize in?
I work with a variety of sectors, including e-commerce, personal brands, health and wellness, service businesses, and more. If you’re unsure, I’d be happy to discuss your specific needs.
How do you measure success?
I track key metrics like engagement rate, follower growth, reach, website clicks, and conversions. You’ll receive clear, easy-to-read reports showing exactly how your accounts are performing.
What do you need from me to get started?
: I’ll need access to your social media profiles, brand guidelines, and any existing content you’d like to use. We’ll also schedule a kickoff call to set goals and clarify your vision.
Is there a minimum commitment?
To get meaningful results, I recommend a minimum commitment of 3 months. However, I also offer one-off projects and audits if you prefer more flexibility.
Ready to Elevate Your Social Media Presence?
Don’t hesitate to get in touch! I pride myself on delivering personalized strategies and outstanding results. When you work with me, you can expect:
Customized content that speaks directly to your audience.
Consistent growth in engagement and followers.
Transparent communication and regular performance updates.
I’m committed to ensuring your satisfaction and making your brand shine online. Let’s create something amazing together!